Have you ever waited for a taxi at rush hour without knowing what the ride costs or where the car is? UNTaxi starts from these problems. The Veziv IT Services team built the platform for a company that wanted its own taxi app, with clear rules for passengers, drivers and dispatch.
Why a new mobile taxi app was needed
The taxi market in big cities has a few well-known problems:
- Waiting. The passenger does not know how long the car will take, or why they were given a driver who is far away.
- Price. Nobody likes finding out at the end that they paid more than they expected.
- Safety. Many passengers want to know who is driving them and to be able to tell someone where they are going.
People are used to doing everything from their phone. A mobile app that solves these three things is no longer a whim, it is what the passenger expects.
What the app does for the passenger
- Ordering on the map. The passenger picks the pick-up point and the destination on the map, with addresses filled in automatically or saved (Home, Office).
- Choosing the driver. They see the list of available drivers and order.
- Following the ride. The car shows on the map in real time, for the whole ride.
- Ride details. The passenger sees the driver's photo and the amount to pay, and can share the ride details with other people.
- Scheduled rides. A ride can be booked in advance, for the time you need it.
- History, coupons and reviews. After each ride, the passenger leaves a review.
- Account with the phone number. Login uses the phone number and a code received by SMS.
What the app does for the driver
A taxi app is not only about passengers. The driver has an app of their own:
- Sign-up in steps. Personal details, the business (sole trader, PFA, or limited company, SRL), the car and the documents, all uploaded from the phone.
- Their own fares. They enter the price per kilometre, at start and for waiting time. The fares go live in the app after the administrator approves them.
- Orders in real time. They get the order instantly, with the route on the map.
- Money in plain sight. They see their earnings, the commission and the payment status, plus their ride history.
- Reviews. They see what passengers wrote about them.
Dispatch and administration
The taxi company works from a web panel. The administrator sees passengers, drivers and rides, adds a new driver in four steps, approves fares and documents and sees the financial position for each driver. There are several levels of administrators, so each person sees only what they need.
Behind the scenes, the server keeps a permanent connection with the drivers, hands out the orders and calculates the price per kilometre. Every 10 minutes, a job checks for inactive drivers and removes them from the list of available ones, so a passenger never orders from someone who has stopped working.
What an app like this changes in the market
Every new platform makes the market more competitive. Prices become clearer, drivers pay more attention to service, and other companies improve their technology too.
A taxi app of your own can also be a starting point for partnerships: hotels, restaurants, events or corporate clients who often need transport.
The role of Veziv IT Services in building the app
Veziv did all of it: the passenger and driver apps, the admin panel and the server. The interface is built in React, with hybrid apps for Android, and the server in NestJS, with Google Maps for addresses and routes, and push notifications on the phone.
This was not the team's first large project. It built the ADK marketplace, ERP and CRM systems and applications for various industries. We work in short stages, with versions the client sees and comments on early. The rest of the projects are on our projects.
Do you have an idea for a mobile app for your company? Read the first steps in building an application, see what we do under field apps and portals or write to us.