Veziv ERP module · ECMNew module
FROMVeziv IT Services, Bucharest
TOYour company

Online store and marketplace

Someone copies website orders into the inventory software, and stock on the website gets updated whenever that person has time. If the server goes down for an hour, nobody knows which orders were lost. The Online store module connects your website to the ERP: orders, customers, stock and loyalty, in the same loop.

How it works

What goes into the module, what happens there and where the data goes next.

What comes in

  • Orders paid on the websiteCustomer
  • Customer details and GDPR consentsCustomer
  • Stock for each product codeStock
  • Products and pricesMaster data
Online store and marketplaceECM

What the module does

  1. 01Turns a paid order into a sales document and deducts stock per product code
  2. 02Recognises the customer by account, email or phone and doesn’t duplicate them
  3. 03Skips test, cancelled or already imported orders
  4. 04Holds requests in a queue while the server is down and picks them up on restart
  5. 05Sends stock back to the website

What goes out, and where

  • The sales document, with stock deductedSales
  • The new customer, with their consentsCRM
  • Accurate stock on the websiteCustomer
  • Loyalty card and welcome codeCustomer
  • The AWB (shipping label) for the parcelCourier

What you can do with it

Included functionsECM · 10
  • Platforms we connectWooCommerce, Shopify and Gomag, for orders and stock. In a marketplace, sellers’ products can also be imported from PrestaShop, Magento or OpenCart.
  • Orders picked up on their ownA paid order becomes a sales document in the ERP, with stock deducted for each product code. Test or cancelled orders don’t get in.
  • No duplicate customersThe customer is looked up first by their store account, then by email and phone. The postcode fills in on its own from the address.
  • GDPR consents keptThe GDPR, newsletter and loyalty checkboxes reach the ERP with their proof. An unsubscribe in Mailchimp applies in both places.
  • No lost ordersWhile the server is down, requests from the store wait in a safety queue. On restart, the ERP looks for orders from the missing period on its own, up to 30 days back.
  • Loyalty card and welcome codeOn sign-up, the customer gets a card with a valid barcode, visible both in the ERP and in their store account. They can also get a discount code.
  • Google Shopping feedThe product list is generated automatically in the format Google Shopping requires.
  • Multi-vendor marketplaceEach seller has their own portal: they upload products, receive orders, generate AWBs and see their money. The platform takes payments online and invoices its commission through SmartBill.
  • Returns with approvalA return request goes through approval, return AWB and refund, with the reason and product condition noted.
  • App for shoppersThe store can also have an Android and iOS phone app, with cart, orders, returns and reviews.

A day with the module

An example from a company that uses it.

  1. 08:00 · Overnight orders

    A cosmetics company with an online store and three physical shops starts the day. The 37 orders paid overnight are already sales documents, and the warehouse has its picking list.

  2. 10:30 · A returning customer

    A customer orders without an account, with the same phone number as last month. The ERP recognises her and puts the order on her existing record, not a new one.

  3. 13:00 · The server restarts

    After an hour of maintenance, the orders that came in meanwhile are picked up from the queue. None are missing.

  4. 15:20 · The last one

    The last 50 ml perfume sold in the physical shop. At the next sync, it shows as out of stock on the website.

  5. 17:00 · A new member

    A customer joins the loyalty programme. She gets her card and a welcome discount code, and the card also appears on her record in the ERP.

See the module in an app

Demo apps where this module works on test data. Open them directly, no account needed.

Frequently asked questions

We already have a WooCommerce store. Does it need rebuilding?

No. Your store stays as it is, and the ERP connects to it. The same goes for Shopify and Gomag.

What happens to orders if the server goes down?

They stay in a safety queue and are picked up on restart. The ERP also looks for orders from the period it was down, on its own.

Can you build a multi-vendor marketplace?

Yes. ADK is one such marketplace we built: sellers with their own portal, online payment, commission invoiced automatically, AWBs and returns.

New request · returnVZV-NOU · 1/1
FROMYour company
TOVeziv IT Services

Tell us which process you want to put in order.

In a demo we show you the modules on an example close to your company and talk about what would need adapting.