Delivery · ERP and CRMERP · 2023
FROMVeziv IT Services, Bucharest
TOMsn Expert

Msn Expert · ERP

The company distributes medical products and devices for people with disabilities, where a wrong order is costly. Things were working, but the team was losing time on repetitive tasks and on data kept in several places.

Msn Expert: a screen from the project delivered by Veziv

About the project

A management system successfully put in place for Medical Service for Neurology

A system that makes daily work simpler for a company supporting people with disabilities

_Medical Service for Neurology_ distributes medical products and devices for people with disabilities, a field where accuracy, traceability and speed are essential. Things were working, but there was room for improvement. The team wanted to get rid of repetitive tasks and have everything in one place.

What we delivered

Contents of the delivery5 components
  • 01A single management system for the way the company works: online store, patients and clinics.
  • 02Orders from the online store come into the same system.
  • 03The direct relationship with patients is kept in the same place.
  • 04Partnerships with clinics and hospitals have their own records in the system.
  • 05Each module was tested on real orders and medical cases before launch.

How the implementation went

  1. An open conversation

    We started from the question: "What takes up most of your time, day after day?"

  2. Fitting the system to the real work

    We set up the system for a hybrid way of working: online store, direct relationships with patients, partnerships with clinics and hospitals.

  3. Hands-on testing

    Each module was tested in real situations, with concrete examples of orders and medical cases.

  4. Simple, clear training

    No IT jargon: we explained everything in the language of the people who use the platform every day.

  5. A smooth launch and ongoing support

    We were there at every step, and we remain available for any update or question.

New request · returnVZV-NOU · 1/1
FROMYour company
TOVeziv IT Services

Tell us which process you want to put in order.

In a demo we show you the modules on an example close to your company and talk about what would need adapting.